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FAQ
Frequently asked questions!
Is this just a VPN?
No. A VPN connects you to a physical office. OfficeBridge is the office. It is a full computing environment hosted in the cloud.
How quickly can we migrate existing systems?
Most deployments complete within 3-5 business days depending on application complexity and data volume. Enterprise migrations with custom requirements typically finish in 2 weeks.
How do you handle data security?
We employ enterprise-grade EDR, 2-Factor Authentication, and granular access controls. Additionally, daily rolling backups ensure you can restore data to a specific point in time in case of human error or ransomware.
Do you support graphic-intensive apps?
Yes. We offer GPU-accelerated instances for CAD, video editing, and heavy data processing or AI related workloads.
How does the backup work?
We take rolling snapshots every 24 hours. If you get hit by ransomware or delete a critical folder, we rewind your instance to yesterday’s state in minutes.
Do you support legacy applications?
We host Windows, Linux, and web-based applications including legacy software that requires specific OS versions or dependencies.
What happens if my internet goes down?
Since your workspace is hosted in the cloud, your data remains safe and active. You can simply switch to a mobile hotspot or another location and pick up exactly where you left off.
How does the pricing scale?
You pay strictly per active user. When an employee leaves, you remove their seat and the billing updates immediately. No sunk hardware costs.
Is data encrypted at rest?
Yes. All data is encrypted both in transit (TLS 1.3) and at rest (AES-256) across our storage clusters.
What is your refund policy?
We understand the importance of customer satisfaction and we strive to provide the best products and services. However, please note that due to the nature of our products and services, we do not offer refunds after a purchase has been made.